> For the complete documentation index, see [llms.txt](https://docs.spicychat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spicychat.ai/september-2026-pricing-update-faq.md).
# September 2026 Pricing Update FAQ
Everything you need to know about the pricing change that took effect on September 8, 2026.
## The new pricing
### Monthly
| Tier | Previous | Current |
| -------------- | -------- | ------- |
| Get A Taste | $5.00 | $5.95 |
| True Supporter | $14.95 | $19.95 |
| I'm All In | $24.95 | $29.95 |
### Annual
| Tier | Previous | Current |
| -------------- | -------- | ------- |
| Get A Taste | $50.00 | $60.00 |
| True Supporter | $149.95 | $199.95 |
| I'm All In | $249.95 | $299.95 |
**Euro pricing** matches USD pricing.
**GBP pricing**:
| Tier | Monthly | Annual |
| -------------- | ------- | ------- |
| Get A Taste | £4.95 | £50.00 |
| True Supporter | £16.95 | £169.95 |
| I'm All In | £25.95 | £259.95 |
## Keeping your existing price
I subscribed before September 8. Will my price go up?
No. If you have an active recurring subscription that started before the change, no matter monthly or annual, it will keep renewing at the price you were already paying — as long as you keep it active and don't change plans.
I have a discounted pricing. Will my price go up?
No. You'll keep paying the price you are paying today as long as you keep your subscription active and never let it expire.
How long does my locked price last?
For as long as your subscription stays active and unchanged. We have no plans to change this.
We won't promise "forever," because we can't predict what the cost of running AI models looks like years from now. But locking in existing subscribers is something we've consistently honoured, and if that ever needed to change, you'd hear about it well in advance — not overnight.
What counts as "keeping it active"?
Staying on the same plan, with payments going through successfully. Your price is locked to the specific plan you're on, so any change to that plan moves you to current pricing.
I cancelled, but my subscription hasn't expired yet. Can I still keep my price?
Yes. As long as it hasn't lapsed, you can reactivate before the end of your current period and keep your existing price. Once it fully expires, the price can't be restored.
## Changing your plan
What happens if I change my plan?
Any change moves you to current pricing. That includes:
* Upgrading to a higher tier
* Downgrading to a lower tier
* Switching from monthly to annual
* Switching from annual to monthly
If you're on a locked price and thinking about changing plans, it's worth weighing up — the old price won't come back afterwards.
If I downgrade, will I get my old price on the lower tier?
No. Downgrading is a plan change, so it moves you to current pricing for that tier.
If I upgrade and then change my mind, can I go back to my old price?
Unfortunately not. Once you've moved off your original plan, the old pricing is no longer available.
Can I switch from monthly to annual?
Yes, and it's prorated — your remaining time is credited toward the annual plan. The annual plan is charged at current pricing.
## Payments and renewals
What if my payment fails?
We'll automatically retry a few times before your subscription expires. If it still isn't going through after two or three attempts, please **contact support right away** — we can help you sort it out before the subscription lapses.
This matters: once a subscription has fully expired, we're unable to restore your old pricing.
I use a payment method that doesn't renew automatically. What happens to me?
Because there's no recurring subscription, there's no price to lock in. Each purchase you make is at current pricing.
I'm on a one-time annual plan with time remaining. Can I buy another year now?
Yes, but please **contact support** first. They'll need to manually merge the two subscriptions and extend your end date. Don't purchase a second plan without reaching out, or the time may not stack correctly.
## Buying and managing your subscription
Where do I subscribe or upgrade?
* **Free users:** click **Get Premium** in the header, or **Subscribe** in the right-hand menu.
* **Existing subscribers:** go to your **profile** and click **Manage Subscription**.
Am I losing any features?
No. This was purely a price change — every tier keeps exactly what it included before.
Which currencies does this apply to?
USD, EUR, and GBP. Euro pricing matches USD; GBP pricing is listed above.
## Still have questions?
If anything here isn't clear, or you're unsure how the change affects your specific situation, reach out to support and we'll help you work it out.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.spicychat.ai/september-2026-pricing-update-faq.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.