> For the complete documentation index, see [llms.txt](https://docs.spicychat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spicychat.ai/september-2026-pricing-update-faq.md).
# September 2026 Pricing Update FAQ
## The new pricing
### Monthly
| Tier | Current | From Sept 8 |
| -------------- | ------- | ----------- |
| Get A Taste | $5.00 | $5.95 |
| True Supporter | $14.95 | $19.95 |
| I'm All In | $19.95 | $29.95 |
### Annual
| Tier | Current | From Sept 8 |
| -------------- | ------- | ----------- |
| Get A Taste | $50.00 | $60.00 |
| True Supporter | $149.95 | $199.95 |
| I'm All In | $249.95 | $299.95 |
**Euro pricing** matches USD pricing.
**GBP pricing** from September 8:
| Tier | Monthly | Annual |
| -------------- | ------- | ------- |
| Get A Taste | £4.95 | £50.00 |
| True Supporter | £16.95 | £169.95 |
| I'm All In | £25.95 | £259.95 |
## Keeping your current price
I already have a subscription. Will my price go up?
No. If you have an active recurring subscription, it will keep renewing at the price you pay today — as long as you keep it active and don't change plans.
How long does my locked price last?
For as long as your subscription stays active and unchanged. We have no plans to change this.
We won't promise "forever," because we can't predict what the cost of running AI models looks like years from now. But locking in existing subscribers is something we've consistently honoured, and if that ever needed to change, you'd hear about it well in advance — not overnight.
What counts as "keeping it active"?
Staying on the same plan, with payments going through successfully. Your price is locked to the specific plan you're on, so any change to that plan moves you to current pricing.
I cancelled, but my subscription hasn't expired yet. Can I still keep my price?
Yes. As long as it hasn't lapsed, you can reactivate before the end of your current period and keep your existing price. Once it fully expires, the price can't be restored.
## Changing your plan
What happens if I change my plan after September 8?
Any change moves you to current pricing. That includes:
* Upgrading to a higher tier
* Downgrading to a lower tier
* Switching from monthly to annual
* Switching from annual to monthly
If you're on a locked price and thinking about changing plans, it's worth weighing up — the old price won't come back afterwards.
If I downgrade, will I get my old price on the lower tier?
No. Downgrading is a plan change, so it moves you to current pricing for that tier.
If I upgrade after September 8 and then change my mind, can I go back to my old price?
Unfortunately not. Once you've moved off your original plan, the old pricing is no longer available.
Can I upgrade before September 8 and keep current pricing?
Yes. If you upgrade before the change takes effect, you'll pay the current price for your new tier and keep it as long as that subscription stays active.
Can I switch from monthly to annual?
Yes, and it's prorated — your remaining time is credited toward the annual plan. If you switch before September 8, you'll get the current annual price. After that, the new pricing applies.
## Payments and renewals
What if my payment fails?
We'll automatically retry a few times before your subscription expires. If it still isn't going through after two or three attempts, please **contact support right away** — we can help you sort it out before the subscription lapses.
This matters: once a subscription has fully expired, we're unable to restore your old pricing.
I use a payment method that doesn't renew automatically. What happens to me?
Because there's no recurring subscription, there's no price to lock in. Your next purchase after September 8 will be at the new pricing.
If you want to secure current rates, buying an **annual plan before September 8** is your best option.
I'm on a one-time annual plan with time remaining. Can I buy another year now to lock in the price?
Yes, but please **contact support** first. They'll need to manually merge the two subscriptions and extend your end date. Don't purchase a second plan without reaching out, or the time may not stack correctly.
## Buying and managing your subscription
Where do I subscribe or upgrade?
* **Free users:** click **Get Premium** in the header, or **Subscribe** in the right-hand menu.
* **Existing subscribers:** go to your **profile** and click **Manage Subscription**.
Am I losing any features?
No. This is purely a price change — every tier keeps exactly what it includes today.
Which currencies does this apply to?
USD, EUR, and GBP. Euro pricing matches USD; GBP pricing is listed above.
## Still have questions?
If anything here isn't clear, or you're unsure how the change affects your specific situation, reach out to support and we'll help you work it out.
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